
Cloud Operations & Managed Services
IT operations that are automated, stable, and scalable
IT operations that are automated, stable, and scalable
IT operations are no longer purely an infrastructure issue. Modern platforms require AI-powered automation, observability, security integration, and clear processes. At the same time, many organizations need a reliable partner for the day-to-day operation of their systems.
PROTOS combines both worlds: Cloud DevOps, the introduction of AI tools and classic managed services – reliably, transparently and with clear accountability.
When do operations and managed services make sense?
Productive cloud platforms
Cloud platforms are used productively and require stable operation.
Availability critical
Business-critical systems require high availability and fast response times.
Reduce operating costs
Internal operating costs are to be reduced and teams relieved of some of their workload.
Standardize processes
IT operational processes must be structured and standardized.
Lack of capacity
Internal operating capacities are lacking or need to be specifically relieved.
DevOps for Cloud Platforms
CI/CD pipelines
Development and operation of continuous integration and deployment pipelines
Platform automation
Infrastructure as code for reproducible and versioned environments
Monitoring and Tracing
Logging, monitoring, and distributed tracing for complete transparency
Release Processes
Deployment strategies and release management for stable releases
Performance Optimization
Capacity planning and continuous performance improvement
Managed Services for IT Operations
System Operation and Maintenance
Ongoing operation, maintenance, and servicing of your IT systems
Patch and Update Management
Regular updates and patches for security and stability
Backup and Recovery
Reliable data backup and recovery concepts
Incident and Problem Management
Structured fault handling and root cause analysis
Availability Management
SLA-based operation with defined availability and response times
We ensure that cloud platforms run stably, continuously evolve, and sustainably relieve the burden on operational teams by combining DevOps and managed services into end-to-end operational responsibility. This creates an operation that doesn't end with the project, but is sustainable and continues to evolve in the long term.

How we work
Operational Analysis
Technical excellence in cloud operation
Infrastructure as Code
DevOps and Cloud
GitOps Approaches
DevOps and Cloud
Container and Kubernetes
DevOps and Cloud
Observability Stacks
DevOps and Cloud
Monitoring & Alerting
Managed Services
ITIL Processes
Managed Services
Backup and Recovery
Managed Services
Runbooks and Documentation
Managed Services
What PROTOS does for your business
High Availability
Business-critical systems run stably and reliably.
Reduced Operating Costs
Automation reduces manual tasks and relieves the burden on internal teams.
Faster response
Monitoring and clearly defined processes shorten response and resolution times
Predictable costs
Transparent operating models enable cost control instead of unplanned expenses.

Let's talk about the operation of your systems.
From DevOps to managed services—we take responsibility for your stable and secure IT operations.
Nicky Lippold· Marketing & Sales