Your IT in safe hands – Managed Services from PROTOS
Keep costs under control and grow safely
As a regional managed services provider in Berlin and Hamburg, we handle your entire IT operations – efficiently, securely, and with complete predictability. Our service packages combine modern IT support with integrated cybersecurity, proactive monitoring, and clearly defined services. Ideal for SMEs that want to outsource their IT operations while ensuring the highest security standards.
The PROTOS worry-free package - your modern IT for greater competitiveness
Cost control that pays off for you
Our managed services provide you with a reliable and predictable IT operations structure. Fixed service packages, transparently defined services, and clear monthly costs ensure maximum budget control – without surprises. Perfect for companies that want to make their IT operations more efficient, secure, and cost-effective.
Availability – our 8 to 8 principle
With our 8 a.m. to 8 p.m. service, you can reach our qualified specialists at any time. They are familiar with your IT infrastructure and can take immediate action. No anonymous call centers – just direct contact with your dedicated managed service team. This ensures stable IT operations and minimizes downtime in your daily business.
Security not as an add-on, but as a core service
Our managed services integrate security mechanisms from the outset – not just after an incident. Through modern security architectures, continuous monitoring, and clear processes, we provide comprehensive protection for your systems, data, and applications. This results in IT operations that prevent outages and significantly reduce attack surfaces.
Your advantages at a glance:
IT operations according to the latest security and compliance standards (security-by-design)
Clear cost structures & predictable monthly service fees
Flexible service packages – from complete operation to individual services
Proactive monitoring & continuous stability control
A customized offer within 5 working days if your requirements are clearly defined.
PROTOS helps small and medium-sized enterprises operate their IT in a modern, secure, and efficient manner. As a regional IT service provider in Berlin and Hamburg, we offer clear points of contact, short communication channels, and uncompromising security standards.
Ideal for small and medium-sized businesses
If you…
- want to switch your current IT partner,
- are reaching the limits of your internal resources,
- or want to build a modern IT infrastructure
…then PROTOS is the right partner for you. We are there for you locally – in Hamburg and Berlin. This allows us to offer our customers, and we would be happy to offer you, a personal relationship.
What makes PROTOS different
Our customers value the approachable, honest, and proactive thinking of our team. We operate with an entrepreneurial mindset – with the goal of supporting your long-term growth.
Your advantages with us:
- Flexibility through three operating models: full operation, partial operation, individual services Personal contacts (no anonymous hotlines)
- Proactive and entrepreneurial thinking instead of reactive maintenance
- Technical expertise combined with entrepreneurial understanding
Our Team
At PROTOS, we have people who approach IT with passion, responsibility, and technical expertise. Jan, Ann, Kevin, Magnus, and Erik are your dedicated contacts – regionally based, personally accessible, and specialized in the reliable operation of modern IT systems.
Whether it's a support request, a monitoring alert, or a security-related issue, our team responds proactively and has in-depth knowledge of your environment. This allows companies in Berlin and Hamburg to receive IT service that is not only solution-oriented but also truly collaborative – reliable, secure, and always available.
Successful collaboration with medium-sized businesses
Companies in Berlin and Hamburg rely on our comprehensive IT operations and managed services. We operate complete IT landscapes – securely, scalably, and with proactive monitoring to ensure your business remains operational at all times. Our clients value dedicated contacts, streamlined communication, and IT operations that function reliably and adapt to individual requirements.
Who is PROTOS?
PROTOS Technologie GmbH specializes in managed services and cybersecurity for medium-sized businesses. Our roots lie in cloud consulting, migration, and implementation for large corporations – expertise we now apply to supporting our SME clients. With us, you receive enterprise-level IT support – personal, local, and flexible.
Let us future-proof your IT
Receive your customized quote within 5 business days – transparent, well-founded, and perfectly tailored to your company's needs. Whether you need complete IT operations, partial operations, or individual managed services, we develop a service package that makes your IT secure, stable, and scalable. Send us your requirements and questions – our team will get back to you promptly.
Our latest customer testimonials:
Report: IT infrastructure modernization for a retail company
PROTOS takes over IT operations for a medium‑sized retail company and ensures optimized cybersecurity.
Report: Complete IT operation for a car dealership
PROTOS takes over IT operations for a medium-sized car dealership with an attached workshop and ensures optimised cyber security.
Report: Complete IT operation for a medium-sized mechanical engineering company
We report on how we support our customer, whose IT department is heavily overloaded, by keeping their back free with PROTOS TecOps and enabling the further development of IT operations.
Optimizing your cloud journey?
Let’s align your infrastructure with your business goals—from initial strategy to 24/7 operations.
Nicky Lippold· Marketing & Sales